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Terms of Service

Terms and Conditions

This page states the Terms and Conditions under which you use
Please note that any use of this website means that you agree to the following Terms and Conditions.

Your Agreement with Tråd Denmark

These Terms and Conditions along with our Shipping, Refund & Privacy Policy and invoice, constitute the agreement between you and us relating to the provision of goods you have offered to purchase. These conditions supersede all other proposals both aural and written.

Upon ordering we are not making a legal offer to provide the goods ordered. We are inviting you to make a legal offer to us for you to purchase the goods. It is entirely at our discretion to reject or accept your offer of purchase.

This agreement is only confirmed when we have accepted your offer to purchase the goods and have sent you an invoice or dispatch receipt that includes the date of the agreement being accepted which will be the date shown on the given invoice or receipt.


You can order goods/services at Tråd Denmark via our webpage on, or in person via phone +45 61 31 14 14, email ( or the contact page. All contracts will be in English. All prices are incl. all taxes and VAT inside EU. Danish law applies to your contract when you purchase with us at

Information for customers outside of the EU (European Union):

Please note that in some cases you might be subjected to customs, import taxes or brokerage fee when ordering from us. Please check with your local customs office for your local rules and regulations. We don´t deduct VAT for international orders.

Stock Availability

All items on are made on order. In rare cases, an error can occur. In the event the items you have ordered are not available, you will be contacted and you will be offered an alternative or a full refund. If we only are able to fulfill part of your order, payment will be taken for your whole order, then on dispatch, a full refund for the unavailable goods will be made.


Payments can be made using any of the methods listed in the below payment section. The total amount will be debited instantly when the order is processed.

  • American Express
  • Visa
  • Visa Electron
  • MasterCard
  • Maestro
  • ViaBill
  • ApplePay
  • PayPal
  • Bitcoin
  • Bitcoin Cash
  • Ethereum 
  • Litecoin

The data you submit in connection with purchases paid by credit card or debit card is encrypted (SSL), and thus it is only the company behind our payment agreement that can read them. Neither Tråd Denmark or anyone else can read the data.

All payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also accept Bitcoin, the payment is via a Coinbase gateway. All Bitcoin wallets can be used for payment.

All data you submit in connection with the purchase, paid for with Bitcoin is encrypted (SSL), and only Coinbase can read the data. Neither Tråd Denmark or anyone else can read the data.

The total amount you pay is the same regardless of the payment method.
All Payments are Secure.

Cancellations and changes

Note: During weekends and holidays, once your order has been placed we cannot stop the process of items being sent.

Because we process all orders shortly after they have been made, we do not have the possibility to cancel your order. However, if you placed an order on a weekday between 5 pm and 9 am CET and contact us with an email to we will look into the matter.

You need to provide essential information in the email for us to be able to help you in the best possible way, therefore always write cancellation and your order number in the subject field. After that, you will receive an email informing you if the cancellation was possible or not.

Please note that once an order has been placed there is no option to change the order. If additions to the order or different sizes are requested, kindly place a new order.

Checkout codes, campaigns and offers

We do not have the possibility to activate any checkout codes after an order is completed. The checkout code must be activated in the checkout stage before the purchase is completed in order to be valid.


The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of Tråd Denmark. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of Tråd Denmark.

External Links

External links may be provided for your convenience, but they are beyond the control of Tråd Denmark and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external website's terms and conditions of use.

Disclaimer of Liability

Tråd Denmark shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company's personal information or material and information transmitted over our system. In particular, neither Tråd Denmark nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever.

Use of the Website

Tråd Denmark does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than the Kingdom of Denmark). By accessing the website, you warrant and represent to Tråd Denmark that you are legally entitled to do so and to make use of information made available via the website.


Tråd Denmark may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.


All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall in such jurisdiction only, and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Denmark without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the Kingdom of Denmark.

Warranty and Complaint

As a consumer, you have a 2-year warranty, which means you either get it repaired or replaced, a refund or reduction in price, depending on the specific situation. To determine this, the complaint has to be justified. 

The guarantee does not cover defects or damage which is not cursed by the manufacturing or material defects.

By the use of the warranty, contact Tråd Denmark on phone +45 61 31 14 14, email ( or the contact page.

Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

Reservation subjecting to typing errors, price changes, sold out, as well as factors beyond our control.

Company Information

Tråd Denmark ApS
VAT: DK32322999
Elbjergvej 36, Kattrup
8732 Hovedgård
+45 61 31 14 14




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